Aromedic Privacy Policy
Last updated: 8 September 2026
Aromedic™ is a brand of Aromystique Ltd. This Privacy Policy explains how we collect, use, store and protect personal information when you visit aromedic.com, place an order, create an account, contact us or otherwise use our services.
1. Who we are
Aromystique Ltd, trading through the Aromedic™ brand, is the data controller for personal information collected through this website.
Contact address: 1 Clover Street, Bradford, West Yorkshire, BD5 9HA, United Kingdom
Telephone: 07472 489969
Email: admin@aromedic.com
2. Information we may collect
Depending on how you use the site, we may collect your name, billing and delivery address, email address, telephone number, account details, order history, correspondence, IP address, browser/device information and information provided through contact or checkout forms.
Payment card details are normally processed by the payment provider used at checkout rather than stored directly by Aromedic.
3. How we use your information
We use personal information where necessary to process and deliver orders, take payment, provide customer service, manage returns and refunds, maintain customer accounts, prevent fraud or misuse, meet legal and accounting obligations, improve the website and services, and respond to enquiries.
Where required, we may also use information for marketing where you have consented or where another lawful basis applies. You can opt out of marketing communications at any time.
4. Legal bases
Depending on the activity, we rely on one or more lawful bases under UK data protection law, including performance of a contract, compliance with legal obligations, legitimate interests and consent.
5. Who we may share information with
We may share only the information necessary with service providers that help us operate the business, such as payment processors, delivery and courier providers, website hosting and email providers, IT support and professional advisers. We do not sell personal information.
6. Cookies and similar technologies
The website may use cookies and similar technologies that are necessary for shopping basket, checkout, account, security and site functionality, and may also use analytics or other optional technologies where permitted. Browser settings and any cookie controls presented on the site can be used to manage non-essential cookies.
7. How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet tax, accounting, consumer-protection, fraud-prevention and other legal requirements.
8. Your rights
Under UK data protection law, you may have rights to request access to your personal data, correction of inaccurate data, erasure in certain circumstances, restriction of processing, objection to certain processing, and data portability where applicable. Where processing is based on consent, you may withdraw that consent at any time.
To exercise your rights, contact us using the details above. We may need to verify your identity before responding.
9. Security
We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
10. Third-party services and links
Our website may contain links to or use services provided by third parties. Those organisations may process information under their own privacy notices, which we encourage you to review where relevant.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal obligations or business practices. The latest version will be published on this page.